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Warranty Checker
Firmware Update for ST3250310NS, ST3500320NS, ST3750330NS, ST31000340NS [207963]

!!WARNING!!
If the firmware upgrade installation instructions are not followed properly the firmware upgrade could be data destructive and/or render your hard drive inoperable. As Seagate does not warrant the data on your drive, in addition to regular back-ups, if possible your data should be backed up before upgrading the drive firmware.  Additional information on backing-up the contents of your drive can be found at www.seagate.com.  Though this firmware upgrade to your product is a change to the product the terms and conditions of your Seagate warranty for the product will remain effective to its normal expiration.  For other warranties on your product please consult the warranty documentation provided by your supplier.

Before performing any firmware update, you must check whether the drive's serial number is compatible with the update. Use our serial number check utility before applying this firmware update.

Please verify your drive model number, serial number, and firmware revision using the Drive Detect software.

Caution: Customers utilizing RAID architectures incorporating affected products should back up all data content before upgrading drives with the firmware solution. For some arrays firmware upgrades may cause RAID management software to require an array to be rebuilt. Please consult the technical documentation and procedure recommended by the RAID controller manufacturer for your system prior to upgrading any affected product in an array. Please proceed with caution and contact Seagate Technical Support for assistance.

Barracuda ES / Barracuda ES.2 drives that are not affected:
Product  
Barracuda ES Any Barracuda ES drive with model number ending in NS are not affected.
Barracuda ES.2 SAS Any Barracuda ES.2 drive with model number ending in SS are not affected.
Barracuda ES.2 FC Any Barracuda ES.2 drive with model number ending in FC are not affected.
Barracuda ES.2 SATA Any Barracuda ES.2 drive with SN06 or SN16 firmware are not affected.

Barracuda ES.2 SATA Models that are affected.
Product
Model Number
Part Number
New Firmware
Part #
New Firmware
Barracuda ES.2 SATA
ST31000340NS
9CA158-301, 302, 303, 501, 502, 503
9CA158-510, 511, 512
ST3750330NS
9CA156-301, 302, 303, 501, 502, 503
9CA156-510, 511, 512
ST3500320NS
9CA154-301, 302, 303, 501, 502, 503
9CA154-510, 511, 512
ST3250310NS
9CA152-301, 302, 303, 501, 502, 503
9CA152-510, 511, 512

Note: The download utility will abort if it is not compatible with your current firmware revision. If your firmware version for these models is already SN06 or SN16, your drive does not need a firmware update. This firmware update procedure is for SATA drives attached to standard SATA controllers. The download utility, SeaFlash, may not see drives attached to RAID adapters and you may need to move the drives temporarily to a standard SATA controller to run the firmware update procedure. Intel RAID configurations are supported and tested through ICH10R. Please see Seagate KB article: Firmware tools for SATA RAID adapters for additional information.

For any other Barracuda ES.2 SATA part numbers not listed above, please contact your OEM for support.

The download is an ISO image which will create a bootable CD.  For instructions on how to create a bootable CD please see: How to burn an .iso image onto a CD.

Click here for the firmware update procedure.

Firmware Survey: Seagate is committed to providing efficient information to our customers. In order to better understand our customer's knowledge needs, we are conducting a customer survey on firmware information covered in this article.
Please click here if you wish to participate in this survey.

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